At Body Revive Online Pharmacy, we understand that sometimes you may need to return a product or request a refund. We want to make the process as easy and straightforward as possible for you. In this Refunds and Returns policy, we will explain our policy for returns and refunds, what to do if you receive a damaged or defective product, and how to initiate a return or refund request.

1. Returns Policy

We offer a 30-day return policy for all products purchased on our website. If you are not satisfied with your purchase, you may return it for a full refund within 30 days of the purchase date. To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it.

2. Damaged or Defective Products

If you receive a damaged or defective product, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive a replacement product or a refund. If you receive a damaged or defective product, we may ask you to provide photos or other evidence of the damage or defect.

3. Refunds

If you are eligible for a refund, we will process the refund within 7-10 business days of receiving the returned product. Refunds will be issued to the original payment method used to make the purchase. We do not refund shipping costs, and you are responsible for the cost of return shipping.

4. Return Shipping

If you need to return a product, please contact our customer service team to initiate the return process. You will be responsible for the cost of return shipping, unless the product is damaged or defective. We recommend using a trackable shipping method and purchasing shipping insurance to ensure that your returned product arrives safely.

5. Refund Exceptions

We do not offer refunds for prescription medications or products that have been opened or used. If you have any questions about whether a product is eligible for a refund, please contact our customer service team before initiating a return.

6. Return Process

To initiate a return, please contact our customer service team and provide your order number and the reason for the return. We will provide you with instructions on how to return the product. Once we receive the returned product, we will process your refund.

7. Refunds and Returns Policy Updates

We may update our Refunds and Returns policy from time to time to reflect changes in our policies or to comply with legal requirements. When we update our policy, we will post the updated policy on our website and notify you of any significant